Refund and Cancellation Policy
Customer please take a note due to the nature of our business, once order picked up from any of our locations or delivered, we will not be able to take the order back. In the case, if food is not what you have ordered let us know immediately and tell us whether you want a refund or an exchange. We will refund the entire amount or prepare the order once again at no extra cost.
If unfortunately you have to cancel an order, you have to call us as soon as possible mentioning your order#.
Depending upon when we receive the cancellation request, we will process it as per below policy.
- If you cancel your order before your order item(s) have been prepared: we will refund the entire amount no question asked.
- If you cancel your order after your ordered items have been prepared but not picked up then we will not be able to refund the amount
- If you cancel your order after your order has been picked up then we will not be able to refund the amount
- if customer places an order and does not pick it up then the customer is fully liable for that order and no refund will be given.
Thank you for co operating with our refund and cancellation policies. We are looking forward to serve you.